FAQ
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If you are thinking about applying to the U or you were just accepted and are not sure what to do next, check out our Getting Started page. If you still have questions about the process, please contact us by visiting the Veterans Support Center in Room 418 on the fourth floor of the Union, email us at vetcenter@sa.utah.edu, or call us at 801-587-7722.
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Information regarding various education benefits can be found on our Financial Aid or by visiting va.gov
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Veterans, service members, and family members may be eligible for in-state tuition if they are:
- Assigned to active duty in Utah, including the Utah National Guard and active reserves
- Immediate family member or a service member currently assigned to active duty in Utah
- Veteran who did not receive a dishonorable discharge
- Immediate family member of a veteran claimed as a dependent
- Eligible person entitled to benefits under the Montgomery or Post 9/11 GI Bill®
- Utah resident away on active military duty taking only online classes at the University of Utah (including cases where the student is a dependent family member)
Visit the Admissions Office Residency for more detailed information and to apply for a residency reclassification.
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The Post-9/11 GI Bill® covers:
- Tuition and Fees
- Housing
- Books and Supplies
The amount that you receive is based on your entitlement percentage. If you are not sure about what percentage you are entitled to or are not sure how many months of the benefit you have remaining, view your Statement of Benefits
The GI Bill® can also cover the cost of certain tests you need to take to become a licensed or certified professional – or to apply for college or a training course. To see which tests are covered, visit Test Fees
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Individuals eligible for the Post-9/11 GI Bill®, Montgomery GI Bill® Active Duty, Montgomery GI Bill® Selected Reserve, or DEA may be eligible to pursue training in preparatory courses, or training courses for tests required or used for admission to an institution of higher learning or graduate school. There is no limit to the number of preparatory courses you can take; however, you must have remaining entitlement and your delimiting date must not have passed. Your remaining months will be reduced based on your training time.
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Yes! The University of Utah will grant you 4 credits towards your degree to meet the minimum 122 credits required to graduate with an undergraduate degree. This will count as a general 4 credits and will not fulfill or replace any required course that you need to take. To request these credits, complete a Military Service Credit Request and submit with a copy of your DD-214 or LES statement showing at least 181 days of active duty time to Veteran Services in the VSC.
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Tuition Assistance (TA) can be used with the Post-9/11 and Montgomery GI Bill®. If you are receiving Post-9/11 GI Bill® benefits, our Certifying Officials will reduce the cost of tuition reported to the VA by the amount you receive through TA. For questions regarding TA, contact your commands Education Services Officer (ESO).
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Many students have documented challenges that qualify for reasonable academic accommodations that help them to participate on an equal basis with students who do not have such challenges. For information about how to request accommodations, contact the Center for Disability & Access. If you need help with requesting accommodations or being evaluated for an accommodation, our Peer Mentors are able to help you get the ball rolling.
Schedule an Appointment -
The Military Students at the U (MSU) is our chapter of the Student Veterans of America. You can find more information about the group at their website, MSU (site under construction)
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If you are having an emergency or are in crisis, call 911 or go to the nearest Emergency Room. The Veteran’s Crisis Line is also available 24/7 and is completely confidential. They can be reached by dialing 988 and pressing option 1.
There are many resources available on and off campus to support veterans with PTSD and other mental health concerns, including:
- The VA SLC Health Care System: 801-266-1499 or 800-613-4012
- The VA Vet Center program: 801-266-1499 or 877-927-8397
- The University Health Care System: 801-581-2668
- The University Counseling Center: 801-581-6826
- VITAL
- Aaron Ahern, a VA mental health counselor who works with the VSC VITAL program, can also be reached at 801-828-6787
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The Veteran Support Center’s VetSuccess on Campus Counselor can answer a lot of questions for you; however, there might still be questions which need to be answered. You can contact the VA at:
- VetSuccess on Campus Counselor, Jason Carter: 801-587-5703 or jason.carter2@va.gov
- VA Benefits: 800-827-1000
- VA Health Care: 877-222-VETS (877-222-8387)
- VA Mental Health: 801-582-1565
- GI Bill®: 888-GIBILL-1 (888-442-4551)
- Or you can submit a question online through Ask VA
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Yes! The VSC has partnered with several campus groups including U Alumni and the Union to offer our students scholarships during both the fall and spring semesters. Our scholarships are all cash-based, so they will not affect your other benefits or other scholarships that you might receive. We post all of our scholarships on the University’s Scholarship Management Site, Academic Works. This site also list many other scholarships offered by various departments and can be filtered to show only scholarships applicable to you.
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What You Need to Know About Using Your Benefits
What classes will the VA pay for?
The VA will only pay for classes that are REQUIRED for your degree (not recommended). This includes: general education requirements, major requirements, pre-requisites and classes needed to meet the 122 credits required to graduate (electives). To find out if a class is required, you should check your degree audit report on Degree Audit.
Failing a Class
You can fail a class and the VA will not create a debt against you and will pay for you to retake the class as long as you attended the course through the end of the semester (EU grades are NOT the same as E grades and are considered unofficial withdraws). The VA considers a failing grade to be any grade in which you did not meet the minimum grade to “complete” the course. For example, some courses require a C+ or better to receive credit, if you receive a C, you did not pass and therefore the VA will pay for you to retake the course.
Retaking a Course
If you failed a required course or did not receive the minimum grade considered “passing” (for example, you received a C- in the course but need a C or better to actually receive credit), the VA will pay for you to repeat the course. They will not pay for repeated courses in order to boost GPA or to get a better grade (if you passed the course). The VA will not cover any repeat course fees if you are charged one.
NOTE: You need to be aware that repeat courses can result in over-payments from VA. If you repeat the course more than one time, and the VA pays for it each time you retake it, the VA may create a debt against you and make you repay the money from the first time you took the course. This only happens if you repeat the class more than once. It is in your best interest to make sure you pass the class the first time you repeat it, otherwise the VA may create a debt against you.
Dropping & Withdrawing Classes
If you drop or withdraw from a course after we have already submitted your enrollment certification to the VA, you may be required to pay money back to the VA. Our office will email you (at your UMail account) after you drop or withdraw from the course to ask you for a last date of attendance. It is important that you reply to this email within 3 weeks of receiving it. If you do not reply, we are required to report that you never attended the course and the VA may create a bigger debt against you.
Attending Classes
It is important to understand that the VA pays you for being in class, not just registering for the course(s). If you register for a class but never attend or stop attending at any point during the semester, you may receive an EU grade which is considered an unofficial withdraw and a debt will be created against you by the VA. Even if you are failing the course, it is best to either withdraw or continue attending the class and fail if you do not want to pay money back to VA. The VA will allow you to fail a course without having to pay money back, as long as you attended the entire semester.
Are you a non-resident using Post 911 GI Bill®?
The Post 911 GI Bill® will only pay for resident tuition. So if you are a non-resident, the Post 911 will only pay the resident portion of your tuition. If you qualified at the 100% rating under the Post 911 GI Bill®, then you could qualify for the Yellow Ribbon Program (link to form) which could cover the non-resident portion of your tuition. If you are not at the 100% rating, you will not qualify for Yellow Ribbon and will be required to pay the balance of your tuition not paid by the Post 911 GI Bill®.
What is considered full time for GI Bill®?
For Undergraduates: Fall and Spring = 12 credits
*Summer = 8 credits
(for Summer, 8 credits for the full length of the semester, be sure to read the “How do 1st half, 2nd half and miscellaneous term classes affect what the GI Bill® pays me?” information (provide link)
For Graduates: Fall and Spring = 9 credits
*Summer = 6 credits
(for Summer, 6 credits for the full length of the semester, be sure to read the “How do 1st half, 2nd half and miscellaneous term classes affect what the GI Bill® pays me?” information (provide link)
How do 1st half, 2nd half and miscellaneous term classes affect what the GI Bill® pays me?
The VA only pays you for the time you are IN class. For example, if you sign up for 12 credits for the 1st half of the semester, you will only receive benefits for the 1st half of the semester even though you are considered full time for the semester by the University. Once your classes end, the VA considers the semester over .This can be especially tricky if you are taking classes in the Summer semester when there are more 1st/2nd half classes available. The VA will calculate full-time status based on where dates overlap. So if you are registered for 1st/2nd half classes and want to know if you’ll be considered full time, you can contact our office and ask us to look at your schedule to determine whether you will be full-time.
Post 911 (Chapter 33) and BAH/Book money and Tuition
BAH: In order to receive the minimum amount of BAH, you need to be ABOVE ½ time. So for undergraduates for Fall and Spring semesters you need AT LEAST 6.5 credits and Summer you need AT LEAST 4.5 credits to receive any BAH (graduate students need at least 5.5 in Fall/Spring and 3.5 for Summer) If you are below ½ time, you will NOT receive any BAH.
Online Courses and BAH: If you enroll in only online courses for a semester, the VA will only pay you 50% of the national average of BAH, even if you are full-time. If at least ONE of your classes is an on campus class (meaning a class you go to), then you will receive the amount of BAH you’d normally get. You can take online courses, but if you want to receive normal BAH, at least one class has to be on campus.
Book money: The VA will pay you up to $1000 per academic year for books under the Post 911 GI Bill®. The $1000 is if you are at the 100% rating (if you are at a different percentage you will receive a percentage of the $1000 per year, for example, someone at the 80% rating would get up to $800 per academic year). The way the VA calculates book money is based off of the number of credits you are registered for each semester. They have a per credit hour charge of approximately $42 per credit. They will multiply that amount by the number of approved credits you are registered for. For example, you are registered for 12 credits for Fall: $42X12 = $504.00 for books for Fall (if at the 100% rating). This also means that for Spring, you will have $496.00 available from the $1000 per academic year. You do not need to save receipts for books. If you can find your books for cheap online, or better yet, for free, you can still keep the book money. It is recommended that if your books cost less than what you receive for a given semester, that you save the rest for future semesters as you may not receive as much.
Tuition and Fees: The VA will pay your tuition directly to the school only for classes that are approved (meaning required for your degree). The VA has never paid tuition by the tuition deadline, but you do not need to worry about the tuition deadline. As long as you make sure you have filled out a request for benefits (link provided) for the semester, we will have you on a list that is sent down to the tuition office to prevent Post 911 GI Bill® students from being dropped or charged late fees. You will have until the end of the semester to make sure your tuition gets paid by the VA before you will be required to pay anything. It is not recommended that you wait until the end of the semester to check.
Chapter 30, 1606, 1607: Verify your enrollment each month to get paid!
For Montgomery GI Bill® (Ch. 30) and reservists (Ch. 1606, 1607), you will need to verify your enrollment each month with the VA in order to get paid. If you do not, the VA will not pay you. To do so, you can call: 1-877-823-2378
Minors and Double Majors
As it stands right now, the VA will not pay for minors unless they are required by your degree or you can complete them within the 122 credits required to graduate. The VA will pay for double majors, you will just need to make sure you get it declared with the University first and then come see us to get it declared with VA.
How long does it take to get paid from the VA?
It can take them anywhere from 4-8 weeks after we submit your enrollment certification to them depending on how busy they are. It is in your best interest to take care of everything as soon as possible if you are reliant on money from the VA. Waiting to check on your benefits mid-semester to see if you need to do anything is not advisable. Check your UMail account regularly to avoid any delays.
Changing your Major
If you are planning on changing your major, you will first need to get that major declared with the University. This can be done by talking to the department your major is in. Once it is declared with the University, you’ll need to fill out a form with our office to change it with VA. Changing it with only the University will not result in us changing it with VA for you. You will need to fill out paperwork to change it with VA.
Post 9/11 (Chapter 33) and the Tuition Deadline
The VA will likely not pay your tuition by the tuition deadline. However, our office works with the tuition office to insure you do not get dropped or charged a late fee. If you have completed a request for benefits for the current semester, we will add you to a list that is sent to the tuition office to prevent you from being dropped. You are not required to make any payments on your tuition until after the VA has made their payment.
Post 9/11 (Chapter 33) and Grad Benefits, Faculty/Staff Reduction, Purple Heart, Tuition Assistance and Other Tuition Waivers
Any source of funds that is meant to be applied only to tuition and fees will be subtracted out of what we report to VA for your tuition. Most scholarships and grants do not fall into this category, but if they are not cash awards, they will need to be taken out of what is reported to VA. If you have a question about how something might affect what the VA pays for your tuition, you can contact us and we will tell you if it affects anything.
Undeclared Majors
If you are an undeclared major, the VA will only pay for classes that meet general education requirements. Any class that does not fulfill a general education requirement will not be covered by VA benefits.
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Why do I need to fill out a Request for Benefits form every semester?
The request for benefits form is used by our office to determine which semester(s) you want to use your benefits. Some students may not want to use their benefits for a given semester because they may only be taking one class, or they want to conserve their benefits for a future semester because they received a scholarship, etc. This form allows students to manage their benefits with the school under scenarios where they might not want/need to use them. (Note: you can choose to fill out a request for benefits form for up to 3 semesters at a time meaning you would actually only have to fill it out once a year.)
How do I verify my enrollment?
Only Chapter 30, Chapter 1606 and Chapter 1607 students need to verify. You need to do this every month in order to get paid. The earliest you can verify is the last day of each month. You can either call in 1-877-823-2378 or verify on-line athttp://www.gibill.va.gov/wave/.
If you are receiving benefits under Chapters 31, 33 or 35, you do not need to verify.
I tried to verify my enrollment on WAVES, and the VA doesn’t have any record of me.
First, check with our office to make sure you submitted a request for benefits for this semester. If so and we have submitted your enrollment certification to the VA already, it can take the VA 6-8 weeks to process the EC. If it’s been longer than 8 weeks and the VA still has no record of you, contact the VA at: 1-888-442-4551Why am I not getting paid the full amount?
The VA only pays for classes that count for a major program, general education courses, and if the student has them, electives needed to achieve the 122 credits for graduation. If you are taking a class that is not required for any of the above reasons, the course is not approved and the VA does not recognize it.How can I change my major?
Fill out a 22-1995 Change of Program or place of training form to declare the new major with the VA.Can I pursue a minor or a double major?
The VA no longer approves minors unless it is required by your major or you can complete the minor within the 122 credits required to graduate. The loop hole for minors is requesting a dual major in the subject you wish to minor in and only completing the minor requirements. To request a dual major, you just need to fill out the dual major request form through our office.How can I notify the VA that I’ve dropped a course?
Notify our office of any changes you plan to make to your schedule. A call or e-mail is sufficient.Where do I take my paperwork for Tuition Assistance?
You need to take any TA paperwork to the income accounting department.What happens if I fail a class?
If you continue to attend the class and are given and "E" grade, the VA will not require you to repay the benefits you have received for that class. If you stop attending the class or are given a "W", "EU", or "NC" grade the VA may require you to repay the benefits you have already received.Will the VA pay for me to repeat a course?
If you are repeating the course because you received a lower grade than is necessary to meet the requirement it fulfills for your major or general education requirements, or your major requires multiple completions of a course you will be certified for the class.If you are repeating a course for any other reason, it will not be certified.
Where can I get information about State Tuition Waivers for National Guard Members and Purple Heart Recipients?
Purple Heart recipients should contact Financial Aid (801-581-6211). National Guard members should contact their Education Officer.When will I get paid?
It can take the VA 6-8 weeks from the time we submit enrollment certifications to process them and send out payments. You are also paid for the month prior. For example you would receive Octobers payment in November, etc. If you are chapter 30, 1606 or 1607 you need to verify your enrollment each month in order to get paid.I received an email from your office saying one of my classes wasn’t approved.
Due to FERPA regulations, we are not allowed to tell you which class it is by phone or email. You will need to come into our office with a picture ID. However, we use Degree Audit to certify your classes. You can always look to see which class is not showing up on your degree audit and that is most likely the class that isn’t approved. If the class you are taking IS required but not showing up on your degree audit, you should speak with our office to find out how to get it approved.What is advance pay?
Only Chapters 30, 35, 1606 and 1607 are eligible for advance pay. The VA basically gives you the first month and a half of pay up front, usually a few weeks before the start of the semester to help buy books, supplies, etc. You have to request it at least 35 days before the start of the semester. See our office about requesting it.I want to get my benefits started up again.
If it has been less than a year since you’ve used your benefits at the U of U, you only need to fill out a new request for benefits form with our office. If it’s been more than a year, you will need to fill out a 1995/5495 change of program form with our office to re-activate your benefits. -
The University of Utah offers priority registration to all students veterans and any dependent using VA educational benefits (Ch. 33 or Ch. 35). This will allow veterans and their dependents to be among the first students to register each semester.
If you are a veteran using VA education benefits (Ch. 30, Ch. 33, Ch. 1606, Ch. 31), you will automatically be granted priority registration when you turn in your VA education benefits paperwork to our office.
If you are a dependent of a veteran AND using VA education benefits (Ch. 33 or Ch. 35), you will automatically be granted priority registration when you turn in your VA education benefits paperwork to our office. Note: Priority registration for dependents is only available to students using VA education benefits.
If you are a veteran NOT using VA education benefits, you can still receive priority registration by following the directions below:
To request veteran priority registration, you are required to log into CIS and submit one of the following documents to the University of Utah as proof of veteran status:
- DD-214 or NGB66
- Current Active Duty Letter
- Official Letter
- Military ID Card
- Other Official Documentation
To upload a document for priority registration, log into CIS, click on your "student profile" tile on your Student Homepage, and click on the “Are you a veteran?” link.
You will need to self-identify as a veteran by clicking on the checkbox, then you can click the upload documentation button to choose the file you wish to upload. Once you have uploaded the document, make sure you click the “Save” button.
Once we have reviewed your request, we will send you a confirmation email (UMail) to let you know if you’ve been granted priority registration and which semester it will begin. Once you have been granted priority registration, you will continue to receive it each semester as long as you are enrolled at the University of Utah.
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Section 1018 of Public Law 116-315, Johnny Isakson and David P. Roe, M.D. Veterans Health Care and Benefits Improvement Act of 2020, adds new requirements for educational institutions participating in the educational assistance programs of the U.S. Department of Veterans Affairs (VA). These new provisions became effective June 15, 2021 and apply to Institutions of Higher Learning and Non-College Degree institutions beginning August 1, 2021. Many of the requirements are consistent with the requirements of the Principles of Excellence, currently in Executive Order 13607; however, there are requirements in addition to those embodied in the Principles of Excellence which schools must also satisfy to maintain approval for GI Bill® participation.
Universities will provide financial information to students using benefits under chapter 30, 31, 32, 33, or 35 of title 38,U.S.C.,or chapter 1606 of title 10, U.S.C. with a College Financing Plan (personalized shopping sheet) through the Office of Scholarships and Financial Aid.
Below is additional information that may benefit a student:
Estimated total cost of the course that includes tuition, fees, books, supplies, and any other additional costs and estimated cost of living expenses
Other types of Federal Financial Aid, not administered by the VA, that is offered by the institution the individual may be qualified to receive
Amount of costs that are covered by VA Education Benefits (depending on the eligibility of the student) determined by the U.S. Department of Veterans Affairs (VA)
Other information to facilitate comparison by the individual about aid packages offered by different educational institutions
- GI Bill® and the GI Comparison Tool
Estimated amount of student loan debt the individual would have upon graduation
- Information about Federal Student Loans
Graduation rates
Requirements for graduation and graduation timeframe
- University of Utah General Catalog
Job placement rates for graduates
Acceptance of transfer credits, including military credits
- Articulation Agreements
- Transfer Articulation Policies
Any additional requirements to obtain a license, certification, or approval
Additional campus resources and contacts for military-connected students
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If you have been activated for military service, contact our office as soon as possible so that we may assist you with any issues concerning your classes, registration status, or your educational benefits.
What You Need To Do:
The military activation form and a copy of your orders should be submitted to the Registration and Records division at the Office of the Registrar (Window 13) in the Student Services Building (room 250N), or you are welcome to fax all documentation to (801) 585-7860, or send via U.S. Mail to:
University of Utah, Office of the Registrar
Registration and Records Division
201 South 1460 Eeast, Room 250N
Salt Lake City, Utah
84112-9056What We Can Do for You:
- We can stop your GI Bill®. You will not have to repay any money paid through your activation date. Your entitlement will be restored back to the beginning of the semester.
- We can request an official Leave of Absence for you so that you don’t have to reapply to the University of Utah upon your return.
- If you are activated while school is in session, we can help you determine what to do with your classes for the term. Through the Registration Division, we can request withdrawals from some or all of your classes, or we can request that your courses be deleted completely.
A full tuition refund will be granted to students who properly withdraw from classes after receiving official orders that activate them for military service before the semester/term ends. In order to receive a refund under these circumstances, a student is required to submit a copy of their activation orders to the Registrar’s Office, 250N Student Services Building.